Return Policy

Newhomei™ accepts eligible return requests according to the conditions outlined below.

Return Request Period

Customers may request a return within 30 days after confirmed delivery.

Eligible Return Conditions

Returned products should:

Remain in acceptable condition
Include original packaging and accessories when possible
Show no signs of misuse, intentional damage, or excessive wear
Non-Eligible Returns

Certain products may not qualify for return, including:

Customized or personalized items
Clearance products marked as final sale
Products damaged after delivery through improper handling or assembly
Damaged or Incorrect Deliveries

Customers receiving damaged or incorrect products should contact support promptly and provide photos for review assistance.

Return Review Process

Returned items are inspected after arrival. Approved refunds are processed according to the original transaction method and may require additional handling time depending on the financial institution involved.

Return Assistance

Customers are encouraged to contact support before returning any product to receive updated return instructions and eligibility guidance.